Contact & Ordering Info


  • Hours
    We're open 10:00 a.m. - 4:30 p.m. Monday through Thursday and Friday 10:00 a.m. - 4:00 p.m., Central Standard Time. We do not ship on the weekends, or holidays.
  • Order Methods

    Online:
    Shop in our online store and follow the easy to use ordering instructions. We use secure ordering software so your confidentiality and privacy are protected at all times. Our streamlined ordering system will automatically calculate sales tax and shipping charges.

    Phone:
    Give us a call and we will take your order right over the phone.
    Phone: (512) 928-4933

 

FOR YOUR CONFIDENTIALITY


We promise to protect your privacy at all times. We will never sell, rent or give your name to any other business or organization. Your order will be shipped in a plain cardboard carton identified only as "VC" on the postage label. Your credit card billing will read Vixen Creations.

PAYMENT OPTIONS

  • For Online and Phone orders, we accept Mastercard, Visa and American Express.
  • We also accept checks and money orders for orders called in. Order will be sent once your check has cleared.
  • We can only accept payment in U.S. dollars.
  • We cannot accept C.O.D. orders.

SHIPPING

We ship worldwide through UPS!  We only ship domestic orders via UPS Ground. UPS CANNOT deliver to a P.O. Box.   If you would like faster shipping options, you will have to call us directly to place your order and make arrangements.
  • Shipping Rates
    Your shipping charge will calculate automatically when you place your order online. INTERNATIONAL ORDERS are subject to duty, taxes and brokerage fees that will be charged to you at the border of your country if you opt not to pay them in your cart now when checking out.  
  • Delivery Timing
    Because we hand-craft all our products, every item may not be available in a specific color choice when your order is received. All orders will be shipped within 7 days of receipt.